Frequently asked questions

Frequently asked questions

We will send you an email with your tracking information once your order is dispatched. Shipping is free for orders above Rs 1500 within India.

Your order will reach you within 72 hours normally for regular delivery cities in India. For others it May reach in between 72 to 96 hours not including Sunday from the time you place your order

If it is a customized order then the time frame will be basis the customization and material availability and may take around 25 to 30 days.

Semi-precious jewelry is long lasting and many of the exquisite pieces can be passed on to the next generation. It becomes important to care for your acquired pieces.
The steps are very simple – The jewelry is best kept away from perfumes, so avoid spraying on the jewelry. Best kept away from water if possible.
Store it in a plastic pouch or box. Avoid using cotton as silver does loose its Sheen in cotton.
Clean with a cloth before storing the necklace and earrings and don’t throw it under heavy items
These simple steps will help you keep your exquisite pieces in usable condition.

We are working on it . Not providing yet .
But we do have lots of customers who pick up from the Eersha collection to carry with them as gifts when they travel internationally

Gifting a collection, a beautiful handmade Necklace or earrings.
For those who are close to your heart and for the special occasions.
Who can you think of: Friends, Relatives, Mother, Sister?
What occasions: Birthday, anniversary, wedding, festivals, achievements and of course just like that
For yourself: Have a collection of your own, gift one to yourself.
Traveling abroad: Best gift to carry Eersha Jewelry – Creations that spark envy.

Our products are handmade designer products. The material used is what suits the designs. Our effort is to use the best quality material. We use Semi-precious stones of good quality and pure 92.5 silver for most of the Jewelry. Where the design demands it, we use 80.0 silver or German silver instead of 92.5 silver
Our earrings are of different grades and price varies accordingly 92.5 pure silver, 80.0 silver, 50.0 silver, and some in German silver.

Please note this is a handcrafted product that might have slight variations or irregularities, with respect to shape, size, or color, which cannot be considered as defects. This is the charm of picking up handcrafted and semi-precious products

Most of our pendants are of standard size , light weight.
Pendant Size:
The size of the Pendant varies with the design, for Eersha designs we have created the following chart
1.Small: 2 to 3 cms
2.Standard Regular: 3 to 4 cms
3.Standard Big: 4 to 5 cms
4.Big: 5cms and above

Pendant Chart in centimeters:

Most of our Necklace are of standard size
Necklace Length Chart in centimeters:
1. Choker /close to neck: 15 to 17cms (with chain)
2. Standard: 18 to 22cms
3. Standard Long: 23 to 26cms
4. Long: 27cms onwards

We offer earrings as complimentary with most of our necklace and the length is decided by the design.
Earrings length chart in centimeters
1. Standard: 3 to 4cms
2. Standard long: 4 to 6cms
3. Long: 6cms onwards


Eersha jewelry products are handmade and crafted with care. Each design is unique. We hope you never need to exchange or return them. They come with high quality standard.

We are happy to clarify your queries if you email us on before you make your purchase.

​We offer exchange for purchases above Rs 1200

If the order purchased is just earrings, as you would understand for hygiene reasons it cannot be returned or exchanged

To initiate an exchange, please send us an email within 24 hours of receiving the product for any defects to  Please send  the product back to us within 5 working days of notifying us over email.

The product needs to be unused, with tags and labels intact. Please note, we cannot accept products sent to us without a prior email.

In case an alternate is not available, we will provide a store credit voucher valid for  3 months.

These are products that are not manufactured or handcrafted by Eersha

These are fashion jewellery which is sourced from different artisans. They are great as Fashion, non-precious jewellery and use fashion material.

They are sourced with care and made by artisans with love hence there no exchange or guarantee on these products

You can find these by clicking on Product in the Home Page Menu and looking for Fashion statement

Start typing and press Enter to search

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